Help and Support

The TSTA mobile app is a native app that can be downloaded and installed on any compatible device. On the other hand, the web app is a web portal that runs directly in your device’s browser. Both give you secure access to our portals and maintain your privacy.

Our Mobile Apps are supported on Android and iOS devices, and our web app can be accessed through Google Chrome, Safari, Opera and Firefox.

Yes! All your critical information is encrypted in every phase of the app and the web application; we do not share your personal information with others. However, you will be given the option to store your login information on your device; if you choose to save your login information, any person who has access to your mobile phone can access your account.

No. Both our mobile app and web application are free to download and install.

The information you see in your app and web application is updated regularly. All efforts have been made to keep content as recent as possible.

We are aware that privacy and security are important to our users- and they are important to us too. We are consistently working to ensure strong security and protect your privacy to make TSTA more efficient for you.

We collect information like the operating system and IP address. We also ask you for details like your name, phone number, email address, sex and so on to activate your account and better your experience.

No! Absolutely not. TSTA does not sell, share, or make your personal information available to anyone.

If you forgot your password, no worries. Just select forgot password, we will reset your password with you over your registered email address.

Oh, sorry about that! TSTA strives to offer all kinds of information relating to teen health. If you did not find what you are looking for, you could send us a query, and our experts will reply to your question in 24 hours.

Too Shy To Ask or TSTA is a CSR platform created by Metropolis Foundation for adolescents and young adults to freely and anonymously discuss, learn and ask about concerns about their sexual health, mental health, nutrition and other topics. We use the power of technology to give medically accurate, age-appropriate, affirming and honest sexual health education to adolescents all around the world.

Corporate Social Responsibility (CSR) refers to practices and policies undertaken by corporates to influence the world positively. It is a form of self-regulation that reflects a business’s accountability and commitment to contributing to the welfare of society.

Even though the app aims to provide information to adolescents, young adults and parents can also access it by signing up.

Your profile is easy to update. After logging in, you will redirect to the landing page where you can see the ‘Edit Profile’ link under the greeting. You can change your display picture, First or Last name, mobile number, gender or Date of birth here.